
The quality policy of "Elena Group" EAD is inseparable from the overall activity and strategy of the company.
It is in line with market conditions and the needs of our customers, as well as the expectations and wishes of all stakeholders.
To implement its Quality Policy, the management sets the following measurable goals:
- Expanding and optimizing the market share in the field of offered products and services;
- Continuous research and customer satisfaction in order to offer products and services with guaranteed quality;
- Increasing the economic efficiency of the company.
To achieve the goals, efforts are focused on implementing the following activities:
- Developing a flexible marketing policy;
- Providing highly qualified personnel;
- Precise selection of suppliers of basic and additional raw materials, auxiliary materials and services;
- Production and storage of a safe product, manufactured in accordance with the requirements and expectations of customers and other stakeholders, in strict compliance with the obligations set by the current legal and regulatory requirements;
- Effective use of available material, human and financial resources in order to offer competitive production and services;
- Effective management through rational use of equipment capabilities еnsuring continuous improvements to the infrastructure and maintaining safe, healthy and hygienic working conditions.
The policy of "Elena Group" EAD is implemented through:
- Compliance with national, European and international standards and regulatory documents.
- Developed and implemented HACCP system, Quality Management System ISO 9001:2015 and BRC Global Standard for packaging and packaging materials.
The global standard BRCGS Packaging Materials guarantees that the products provided are quality guaranteed, legally compliant and authentic.
The first to be recognized by the Global Food Safety Initiative (GFSI), BRCGS Packaging Materials 6th Edition has become a global industry benchmark. It is used by food packaging manufacturers throughout the supply chain.
Management Statement